Customer service

Help with your parcel, fast

Track a parcel, ask a question or send us an enquiry. Here’s how to reach the CollectCo team.

Chat with us using the button at the bottom of any page. Not available on Sundays and public holidays.

Answers on sending, collecting, returns and parcel rules.

Prefer to talk? Call or email our team.

Leave your details and what it’s about, and our team will get back to you.

Enquiries

Rather we got back to you?

Fill in a short enquiry form and our team will be in touch.